Exchange Policy

Updated: May 3, 2026

Qualifies for Exchange

Item arrived damaged or broken
You received the wrong product
Significant defect in craftsmanship

Does Not Qualify

Change of mind or preference
Customization color/design preferences
Normal variations in handmade items

How to Request an Exchange

Contact us within 48 hours of receiving your order. Include your order number and clear photos showing the issue. We will review and respond within 24 hours.

Exchanges

We only replace items if they are:

✔ Damaged
✔ Incorrect

No exchanges for custom preference changes after production.

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